How to Request a Repeat Prescription
Repeat prescriptions may be ordered in several ways:
You can order your repeat prescriptions via the NHS app on your phone. The surgery will give you a login and password to access this.
If a stamped and addressed envelope is supplied, your prescription can be returned via Royal Mail. Find our postal address.
You can usually collect your prescription from the pharmacy 48 hours after you have ordered it.
Repeat prescriptions are medications that appear on the reverse of your prescription which your doctor would like you to continue on a regular basis.
Collecting your prescription
Nominate a pharmacy
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
Find your nearest pharmacyCollecting your prescription
You can usually collect your prescription from the pharmacy up to two working days after you have ordered it.
Change your pharmacy
You can change your nominated pharmacy at any time:
• Using our online system: SystmOnline
Go• At your GP practice
• At any pharmacy that accepts repeat prescriptions
Asking questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works,
how and when to take it, possible side effects and answers to
your common questions.
What is the Electronic Prescription Service?
For more detailed information, download the EPS patient information leaflet or watch this video.
Download the EPS patient information leafletFrequently asked questions
What does it mean if you ask to do a medication review?
Patients on repeat medication will be asked to speak with our practice pharmacist or a GP at least once a year to review these regular medications and notification should they appear on your repeat slip.
Please ensure that you book an appropriate telephone appointment to avoid unnecessary delays to further prescriptions. In some cases, patients may be under the case of the hospital however, we have a duty of care to complete your medication review.
In some cases, patients may be under the case of the hospital however, we have a duty of care to complete your medication review.
How much do prescriptions costs?
Find out more about prescription charges (nhs.uk).
What should you do with old medicines?
For old or unused medications, please take it to your local Pharmacy Do not put it in your household bin or flush it down the toilet.
For sharps bins, please contact the local council for disposal only.
Can I get a private prescription?
A private prescription is not written on an official NHS prescription and so is not paid for by the NHS. A prescription is a legal document for which the doctor, who has issued and signed it, is responsible. A doctor you see privately is unable to issue an NHS prescription.
The cost of a private prescription is met wholly by the patient and is dictated by the cost of the medicine plus the pharmacists charge for supplying it. Our fee for issuing patients with a private prescription is £15.
What do pharmacists do?
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Learn more about Clinical Pharmacists here.